Employment
Shelter Network, the principal provider of transitional and emergency housing for homeless families and individuals in San Mateo County is looking to fill the following position(s). We offer competitive pay, a comprehensive benefit package as well as a diverse, fun and relaxed work environment. If you have a sincere desire to make a difference in your community, Shelter Network is right for you.
If you are interested in any of the job openings below, please send your resume via email to jobs@shelternetwork.org. Please list the title of the position in the subject line of the email. Please copy and paste your cover letter and resume in the body of the email.
No phone calls will be accepted.
Mr. Chris DelGallo
Human Resources Manager
Shelter Network
1450 Chapin Avenue, 2nd Floor
Burlingame, CA 94010
fax: (650) 685-5881
jobs@shelternetwork.org
Current job openings:
- Outreach Case Manager
- Annual Giving Manager - Silicon Valley Region
- Staff Accountant
- Lead Camp Counselor
- Relief Shelter Worker
Outreach Case Manager
Responsibilities
The Outreach Case Manager will work throughout the county identifying unsheltered and disabled homeless persons who would benefit from services. The Outreach Case Manager will be in the field 50% of the time, working to identify homeless people living in places not suitable for human habitation. Meeting Social Security deadlines and representing homeless disability claims are top priorities.
Qualifications
Bachelor’s degree preferred. Strong writing and reasoning skills required. This is a training intensive position, therefore priority will be given to those willing to make a two year commitment to the program. Excellent interpersonal skills and ability to interact effectively with other agencies. Prior experience with homeless or outreach a plus. Must understand and posses a willingness to learn the issues faced by low-income populations. Spanish-speaking preferred. Automobile, valid driver’s license and clean driving record required. Must be proficient in Microsoft Office.
Duties
- Outreach Case Management: Provide outreach and case management services to unsheltered homeless individuals throughout San Mateo County. Identify target population and perform screening assessments and ongoing case management to assist participants to meet their goals. Provide information, referrals and crisis intervention as needed. Keep case files up-to-date, thorough, and accurate. Assist in compiling program statistics.
- Social Security Advocacy: Must learn the ins and outs of the Social Security disability application process and the best practices for helping homeless individuals through the process. Case Manager will be responsible for ensuring Social Security compliance from clients. Will be required to identify the disabling condition from medical records and write a summary and advocacy letter to supplement the application. Patience in helping clients understand the complicated process is necessary.
- Benefit enrollment: Requires Case Manager to become state certified to be an Application Assistant. Will be screening and enrolling clients in state and local programs such as Medi-Cal and the San Mateo County health coverage program, ACE.
- Program and Professional Development: It will be expected that the Case Manager will be active in developing this new outreach program. Includes looking for opportunities to grow the program, develop professional relationships and further develop best practices for the program.
- Meetings and collaboration: Meet weekly with program staff to coordinate delivery of services. Meet weekly with Manager of Housing Services for supervision. Participate in meetings with other community agencies. Fill other requests as made by supervisor, including assistance across program lines. Work with part time Case Manager staff to achieve program goals
- Other: Assist in maintaining a clean and safe environment. Carry emergency beeper as necessary. Other related duties as assigned.
Annual Giving Manager - Silicon Valley Region
Job Description
This position reports to the Vice-President of Development. Shelter Network’s Development Department manages all aspects of development including donor identification, revenue generation and donor management to support the organization’s programs, operations and special initiatives. The current annual budget is $8M.
The Annual Giving Manager – Silicon Valley Region plays an integral role in the planning and implementation of organizational strategies designed to increase contributed revenue from individuals and community groups including schools, religious organizations and civic groups in Santa Clara County. This position works in conjunction with the Development Team including the Annual Giving Manager – Peninsula Region (managing San Mateo County), the Corporate Development Manager, Marketing, the Leadership/Major Gifts team, as well as the Volunteer Program team to secure the financial support necessary to maintain and grow Shelter Network’s programs and services.
The Santa Clara territory is currently active with approximately 1500 donors, giving $450,000 in revenue.This role is responsible for increasing contributed revenue from individuals (gifts under $2,500) and community groups through cultivation tactics including direct mail, electronic solicitation, personal presentations and events. Marketing initiatives, such as social media, will provide collaborative support as needed.
Donor Acquisition:
- Implement strategies to attract financial support from prospects including in-kind donors, individual and group volunteers as well as lapsed donors
- Engage existing donors as “Community Campaigners” to solicit support from friends and colleagues as appropriate
- Secure Shelter Network as beneficiary of company and/or community group drives
Donor Retention:
- Maintain high retention from existing individual and community group donors year to year
- Increase giving and ensure smooth transition to Leadership Giving team as appropriate
- Steward and engage donors through events and other activities
Events:
- Work with Marketing and other Development team members to plan and execute events to attract and engage donors and prospects
- Revenue Goal of $500,000+ in FY13
- Flexible work hours, as many mandatory events will take place in the evening
- No travel required outside of Bay Area
Qualifications:
- 3 - 5 years of direct non-profit fundraising or consultative sales experience in the private sector
- Bachelor’s degree required
- Excellent organization and communication skills, both verbal and written; Excels in person and over the phone communicating mission/value proposition
- Performance driven and execution against high standards
- A self-starter with positive energy, proven results orientation, and an affinity building and maintaining long term client/donor relationships
- Proven track record exceeding revenue goals
- Excellent technology skills: Microsoft Office Suite; experience with constituent/donor tracking software (Raisers Edge is a plus)
- Reliable transportation to attend meetings and events
- "Can-Do", creative approach to closing new business and delivering on forecast!
The ideal candidate will be:
- A Shelter Network ambassador who embodies the organization’s core mission
- Committed, donor/customer conscious, passionate and honest
- Deadline-oriented and able to manage competing demands
- Able to take initiative and to work independently, while also being a dependable team player
- Flexible, working evenings and weekends as necessary
Application process:
Please email: madeleine.castillo(at)gmail.com with a custom cover letter telling us about yourself (have fun with it!), your salary requirements or history, and your resume, with "Annual Giving Manager – Silicon Valley Region" in the subject line.
Staff Accountant
Shelter Network seeks a Staff Accountant to serve as a member of the very hard-working but fun-loving Finance Department. The ideal candidate will be compliance and detail-oriented, a pleasure to work with, flexible and creative, and will have a passion for knowledge and professional growth. You will learn from several of the best accounting minds around, see the immediate impact of your work, and be an integral part of an exciting social enterprise. If you crave the pace of the private sector and you and want to make a difference in the world, this is the place for you.
Benefits and perks:
The superb benefits package includes 100% company-paid insurance premiums, one bonus holiday per month (in addition to the standards + paid vacation time), and a retirement savings account match. The environment is fun, fast-paced, and collaborative. Shelter Network values and empowers employees, promotes from within, solicits input and feedback from staff, and is described by employees as a great place to work and make a difference. The team is a passionate, committed, and very bright group.
Qualifications:
Bachelor's degree in Accounting/Finance/Business Administration with at least 2 years of on-the-job experience, including payroll. Experience in cost or fund accounting experience desired. Ability to analyze transactions, prepares journal entries, and assists with monthly close and audit. Strong written and verbal communication skills required; must be proficient in Microsoft Word and Excel.
Responsibilities:
Under the direction of the Controller, the Staff Accountant is responsible for the day to day management and operation of:
- Payroll: Responsible for all aspects of administering the payroll system. Including review and input of employee timesheets for payroll processing. Related duties include preparing the general ledger payroll journal entry, and reconciliation of payroll expenses to funding source budgets and preparing adjusting journal entries.
- Accounts and Grants Management: Prepare daily deposit and manage cash accounts. Reconcile bank accounts and investment accounts. Monitor grants expenditure.
- Reports: Manage & monitor expenses and reporting requirements, and prepare quarterly invoices for different funding sources. Analyze budget allocation and variance for programs.
- Audit: Assist with the annual audit preparation; prepare various schedules for audit purposes.
- Journal Entries: Prepare journal entries for revenue, accruals, depreciation, reconciliation, and other entries as required. Assist with quarterly closing.
- General Duties: Other related duties and departmental coverage as assigned. Participate in all-staff meetings, program open houses, and other agency-wide meetings and events.
Application process:
Please email madeleine.castillo@gmail.com with a custom cover letter telling us about yourself, your salary requirements, and your resume, with "Staff Accountant" in the subject line. No phone calls, please.
Lead Camp Counselor
Qualifications
Experience working with homeless children or people in emotional crisis. Ability to relate well to others; ability to work independently and lead volunteers on a weekly basis. High School Diploma. Must be 21 years of age and have a clean driving record.
Responsibilities
The Camp Counselor is responsible for the safety and well-being of program participants during the summer programs for individuals and families at Haven Family House.
Duties
- Be available to welcome new participants and supervise volunteers leading week-long camp activities, including camper and volunteer sign in and sign out.
- Implement summer curriculum activities when/if needed.
- Keep and maintain a fun and nurturing environment for the Summer Camp Participants.
- Notify social work staff in case of emergency relating to shelter participants, including illegal activity, violence, failure to observe critical rules and medical emergency.
- Call police or other appropriate authorities if social work staff cannot be reached, or an emergency response required.
- Provide information and emergency supplies to clients as needed.
- Meet with Children’s Coordinator as scheduled and other meetings as needed.
- Monitor children’s activities within the shelter; maintain a safe and supportive atmosphere; ensure children’s adherence to program rules, especially regarding clean and safe behavior.
- Maintain cordial relations with neighbors.
- Assist with set-up and clean-up as needed.
- Assist with organizations of supplies and donations and assist in maintaining current inventory of supplies.
- Mow lawn and maintain yard, as assigned.
- Maintain a clean and sober environment
- Record video and photos of camp experiences.
- Maintain binder with all permission slips and volunteer information.
- Drive and chaperone all field trips.
- Perform other related duties as assigned.
Relief Shelter Worker
Responsibilities
The Relief Shelter Worker is responsible for the safety and well-being of program participants at emergency/transitional housing programs for individuals and families at our various shelters in San Mateo County.
Qualifications
Experience working with homeless people or people in emotional crisis. Ability to relate well to others; ability to work independently. Spanish-speaking helpful. Must have a valid driver’s license and clean driving record.
Duties
- Be available to welcome new participants and supervise move-ins and move-outs as needed.
- Work cooperatively with other staff in assisting clients toward the goals of permanent housing and stable income. Consult with supervisor as needed.
- Notify social work staff in case of emergency relating to shelter participants, including illegal activity, violence, failure to observe critical rules and medical emergency.
- Call police or other appropriate authorities if social work staff cannot be reached, or an emergency response required
- Provide information and emergency supplies to clients as needed.
- Handle maintenance emergencies as needed and notify maintenance staff about necessary repairs, including plumbing problems, broken locks, faulty lights, etc.
- Daily: Read the logbook and make notations; complete other record-keeping duties as necessary. Record keeping required shall include, but not limited to: (1) recording each family’s curfew arrival time in the nightly log; and (2) noting in the nightly log each situation arising to which employee is required to respond; log notes regarding such events shall include the time the event occurred, the situation, and the length of time spent responding to the situation.
- Meet with Program Director as scheduled; attend monthly All Staff meetings, assigned training, and other meetings as needed.
- Monitor client activities within the shelter; maintain a safe and supportive atmosphere; ensure client adherence to program rules, especially regarding clean and sober behavior.
- Monitor night and weekend activity at program site to ensure that rules are observed by participants; monitor and record arrivals and departures of client families.
- Maintain cordial relations with neighbors.
- Distribute mail to clients on the weekends.
- Take messages off client and office phones as assigned.
- Assist with chore completion and clean-up as needed.
- Assist with organizations of supplies and donations and assist in maintaining current inventory of supplies and donations.
- Assist with evening volunteer activities as assigned.
- Accept donations on weekends or as needed.
- Mow lawn and maintain yard, as assigned.
- Maintain a clean and sober environment
- Perform other related duties as assigned.